Frequently Asked Questions

General Questions:

Is there an app?

Where is the data from?

Strategy Builder Questions:

What are the limitations of the calculations?

What time of day are the calculations?

Can I input a previous trade?

Why can't I select "% of Entry Cost" or "% of Max Risk"?

Options Flow Questions

What the colors mean? What is a "Sweep", "Split", or "Block"?

Billing Questions:

Please note that you can only manage your subscription from the platform you purchased it from. If you purchased a subscription on the web, you must use the website to make any changes to it. If you purchased on iOS or Android, you must use the app and be signed into the Apple ID or Google Account that purchased it.

Is there a free trial?

Can I cancel at any time?

What is the refund policy?

Can I switch plans?